Terms & Conditions

Effective Date: 04-05-2025

At SRG Holidays (Shri Raajaganapathi Tours and Travels), your privacy is important to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services—whether through our website, phone, email, or in person.

---

1. Information We Collect

We may collect the following information from you:

• Personal Information: Name, phone number, email address, postal address, date of birth, and ID proof details (e.g., Aadhaar, passport).

• Travel Information: Trip preferences, travel dates, destination choices, and group size.

• Payment Details: While we do not store card information directly, we may collect transaction details necessary for booking confirmations.

• Communication Data: Emails, messages, or feedback you provide.

---

2. How We Use Your Information

Your information is used to:

• Process and confirm bookings

• Communicate regarding your trips, payments, or inquiries

• Customize travel packages based on preferences

• Send updates, offers, and service-related notifications

• Comply with legal or regulatory requirements

---

3. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information with:

• Trusted partners like hotels, transport providers, and travel agencies to fulfill your bookings

• Government authorities when legally required (e.g., for permits or ID verification)

• Payment gateway services for secure transactions

---

4. Data Security

We take reasonable steps to protect your data using secure digital and physical systems. However, no system is completely foolproof, and we encourage users to take necessary precautions when sharing personal information online.

---

5. Cookies & Tracking

Our website may use cookies to enhance user experience, track usage patterns, and improve our services. You can control cookie preferences through your browser settings.

---

6. Your Rights

You have the right to:

• Access or update your personal information

• Request deletion of your data (unless required by law to retain)

• Opt-out of promotional communications at any time

---

7. Contact Us

If you have any questions or concerns regarding our Privacy Policy, feel free to reach out to us:

SRG Holidays (Shri Raajaganapathi Tours and Travels)
9/4, Ganapathy Street, GN Mills,
Coimbatore – 641029, Tamil Nadu, India
📧 srgholidays006@gmail.com
📞 +91-97883 43407