Privacy Policy

Effective Date: 04-05-2025

SRG Holidays (Shri Raajaganapathi Tours and Travels) is committed to safeguarding your privacy. This policy explains how we collect, use, and protect your personal information when you interact with us through our website, over the phone, via email, or in person.

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1. Information We Collect

We may collect the following types of information:

• Personal Details: Name, phone number, email, address, and government ID (e.g., Aadhaar, passport).

• Travel Preferences: Destination, travel dates, number of travelers, accommodation needs.

• Booking and Payment Information: Payment method details (processed securely via third-party gateways), invoice and billing data.

• Communication Records: Emails, messages, reviews, and feedback you provide.

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2. How We Use Your Information

We use the information we collect to:

• Process bookings and confirmations

• Customize travel packages based on your preferences

• Send booking updates and travel-related communication

• Provide customer support

• Share updates, special offers, or promotions (only with your consent)

• Fulfill legal or regulatory obligations

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3. Sharing of Information

We may share your information with:

• Trusted service partners (hotels, transport providers, travel agents) to execute your travel plans

• Government agencies when required for permits or identity verification

• Secure payment gateways to process transactions

We do not sell or rent your personal data to third parties.

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4. Data Security

We implement appropriate security measures to protect your data from unauthorized access, loss, or misuse. Sensitive details like passwords or card numbers are handled securely through encrypted third-party systems.

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5. Cookies and Website Tracking

Our website may use cookies to improve your browsing experience and analyze traffic. You can control cookie settings in your browser preferences.

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6. Your Choices and Rights

You have the right to:

• Access or update your personal information

• Request deletion of your data (where applicable)

• Opt-out of promotional emails or messages at any time

To exercise any of these rights, contact us directly.

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7. Contact Us

For questions, feedback, or data-related requests, reach out to us:

SRG Holidays (Shri Raajaganapathi Tours and Travels)
9/4, Ganapathy Street, GN Mills,
Coimbatore – 641029, Tamil Nadu, India
📧 Email: srgholidays006@gmail.com
📞 Phone: +91-97883 43407